Answers calls
Picks up so a lead is not left on voicemail while the team is on a job.
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AI voice
Agents
A voice agent that answers the phone, books appointments, and qualifies callers in English or French, including after hours.
What your voice agent does
Books appointments
Checks availability and schedules into your calendar.
Bilingual
English or French, agreed up front.
After-hours coverage
Nights and weekends, when the shop or clinic is closed.
Logs to your CRM
Call summary, contact, and outcome land in the CRM or by email.
A path to a person
You set when a call escalates. The handoff includes the context collected so far.
Voice agent, answering service, or front desk
The right choice depends on call volume, how predictable the questions are, and how much judgement a call needs.
| Option | How calls are handled | Trade-off |
|---|---|---|
| AI voice agent | Answers from approved content, books into your calendar, logs to your CRM. | Can misunderstand unusual requests. Needs a human fallback. |
| Live answering service | A person follows a script, takes a message, or transfers. | Cost usually scales with volume. Limited access to your systems. |
| Front desk | A person answers and handles related tasks. | Judgement and relationships. Limited hours and coverage gaps. |
Transparent pricing
This service typically costs
$1,997 – $12,000+
Voice agents are scoped from the Growth tier ($3,997) upward, depending on call volume, integrations, and languages, plus a monthly care plan.
Unlike open-ended consulting
- No hidden fees
- All-inclusive packages
- Fixed-price guarantee
What you get
- • Voice agent trained on your business and FAQs
- • Appointment booking into your calendar
- • English and French support
- • Call routing and escalation to a person
- • CRM logging of calls, contacts, and outcomes
- • A dedicated number, or forwarding from your existing line
- • Full handover, including how to pause it
- • Setup commonly in 2–6 weeks once the call flow is agreed
How a voice agent project runs
01
Define the call flow
Greeting, the questions callers ask, what it may answer from approved content, and what always goes to a person.
02
Connect the line and your tools
A dedicated number or calls forwarded from your line. Bookings go to the calendar. Summaries go to the CRM or email.
03
Set the notices and rules
Callers are told they are speaking with an AI assistant. Recording, retention, and consent wording are set with you. This is not legal advice.
04
Test with real calls
Your team and sample callers phone it. We tune wording, handoff, and the languages we agreed to support.
05
Launch and review
We review call logs with you and fix the questions it missed. Monthly care is optional.
What we need from you
- Your hours, services, and booking rules
- Approved answers to the questions callers ask
- Access to the calendar, CRM, and phone provider
What stays with a person
- Emergencies and complaints
- Quotes, pricing exceptions, and commitments
- Anything outside the approved content
Limits to expect
- Voice AI can mishear noisy lines and unfamiliar names, so every flow has a human fallback
- Number forwarding depends on your phone provider
- We do not promise an answer rate or a specific lead volume
For the phone side of the job, this is an AI receptionist: it greets callers, answers from content you approve, books or takes a message, and transfers when the rules say so. It does not replace in-person front-desk work. Where audio and transcripts are stored depends on the telephony and AI providers for your setup, and we document that before launch.
Questions
Is an AI voice agent the same as an AI receptionist?
On the phone, yes. It answers, books or reschedules, takes messages, and transfers. It does not do in-person front-desk work.
Are calls recorded?
Only if we agree to record or transcribe them. If they are, the agent says so at the start. Storage depends on the providers for your project, and we document that before launch.
Will it sound like a phone tree?
It uses a natural-sounding voice trained on your business, with a clear path to a person. Unusual requests still need that fallback.
Does the caller know it is an AI?
Yes. The opening tells them. Confirm the notice that applies to your province and industry with your own adviser.
How much does a voice agent cost?
Typically from Growth at $3,997 upward, plus a monthly care plan. Exact pricing is confirmed on the discovery call.
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Stop sending after-hours callers to voicemail.
Book a free consultation. We will write the call flow and the handoff rules before anything is connected to your line.